Privacy Policy

(1) Website Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(2) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation;
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
(e) any other information that you choose to send to us;
(f) we do not intend to or currently store any financial details such as credit or debit card numbers;
(3) Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use “session” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website;
Session cookies will be deleted from your computer when you close your browser.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.]
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(4) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically requested;
(h) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website;
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.
(5) Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.
(6) International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information, which you provide, may be transferred to countries that do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(7) Security of your personal information
We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
(8) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
(9) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(10) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(11) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(12) Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@toplinedanceframe.com
Terms and Conditions
Making a purchase could not be easier. Just browse our site and choose a category, and click on any items that you wish to purchase and put them into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order.

You may pay for your purchase using either PayPal or by Visa, Mastercard, American Express, Maestro, Switch, Delta, Electron, or Solo (payment using these options is also through Paypal – we have chosen Paypal to process these due to the excellent security, safety and ease of use that Paypal offers). Should you not wish to use any of these options, please contact our Managing Director, Nicholas Gallagher-Hughes on 07740 302151 or email info@toplinedanceframe.com and we will gladly arrange an alternative payment method with you. 

If you are worried by the security measures with regard to this site and your credit card details then you can order over the phone with our helpful sales staff. 

By clicking on the Currency Converter link next to any product, you can see the approximate cost of any item in your local currency by using the calculator provided. Please remember to close the currency window when finished, to continue shopping! Your credit card will be charged in £ Sterling (GBP), so please be aware of currency rate fluctuations.

PLEASE NOTE THAT ANY PRICING ERRORS OR OMISSIONS ARE EXCEPTED. We reserve the right to cancel any contract and/or order in the unlikely event of any pricing error(s) or omission(s). In such instances you will be contacted and informed of the correct price, and given the option of continuing the purchase at the correct price or cancelling the order.

We endeavour to process orders immediately and post them to you within 5 working days. This is providing that we have the item/s in stock. All our products are carefully packed to ensure protection.

Delivery will be by first class mail in the UK. International orders are sent by Air Mail – please contact our sales team for international orders and postage rates.
If you are an EU (except UK) VAT Registered Business, please contact us before ordering to supply us with your VAT registration number, otherwise you will be charged VAT at UK rates on your order.
Please allow up to 28 days for delivery.

If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait. 

Conditions of Sale 

These conditions contain important terms which govern your business relationship with D-Cubed Design Limited. Therefore, please read them carefully. 

1. Definitions.
1.1 In these conditions 
”D3″ means, D-Cubed Design Limited.
”The Customer”, means any person, undertaking, buying or offering to buy goods from D3.
”Goods”, means all products supplied by D3. 

2. Terms
2.1 Orders are taken on receipt of an e-mailed order and payment details by this secure site. Or via Telephone, Fax or Mail.
2.2 Ownership of the goods remains with D3 until full payment is received from the customer for those said goods.

3. Deliveries 
3.1 D3 will as far as possible attempt to meet orders received and accepted. All orders are accepted conditionally upon the availability of the goods ordered, and D3 shall not be liable for failure to meet any order or part thereof for any reason whatsoever.
3.2 D3 may from time to time have to adjust its catalogue prices and product specification without prior notification. 

4. Returns 
4.1 All goods may be returned for exchange if they are found to be faulty, within 5 days of receipt of the goods. If goods are returned because the wrong size has been ordered, postage will be charged for the return delivery. 
4.2 Should D3 deliver goods incorrectly then D3 will reimburse the return postage costs at the equivalent of the Royal Mails 1st Class Letter Service at the prevailing rate. D3 will re deliver the replacement goods Post Free. All returns must be authorised by D3 before any goods are returned.
4.3 Goods are returned for exchange at the customers cost.
4.4 Goods must be returned without Wear & Tear Marks and the boxes must not be defaced. Any goods returned with Wear Marks or defaced boxes will not be accepted for exchange or credit by D3 unless faulty.
For further information contact our Customer Services Team on:

Tel: 07740 302151
Email: info@toplinedanceframe.com